Frequently Asked Questions
Everything you need to know about your RadiantGRP shopping experience.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the domestic region. International orders may take 10-21 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your request.
How do I find the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Can I track my order once it has shipped?
Yes, once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your delivery progress.
Are your materials sustainably sourced?
RadiantGRP is committed to ethical fashion. We prioritize high-quality, durable fabrics and work with manufacturers who adhere to fair labor practices and environmental standards.